Documents such as Vision & Values are rare these days in corporate America. Most companies have them, of course, but few as long as we’ve had ours. Fewer have resisted fads and stayed faithful to their founding language. Only a handful have made measurable progress guided by the same values toward an unchanging vision not just for a year or two but almost two decades. Our progress has not been perfect. We learn just as much from failure (perhaps more) as we do from success. Companies are made up of human beings who make mistakes. When we make them we admit them, learn from them, then we keep moving forward with even more understanding, guided by the same values toward the same vision.